Terms of Purchase

These Terms of Purchase (“Terms of Purchase”) govern your purchases of products and services available through https://cavinriaxo.com/ (the “Company Site” or the “Site”).

The Site is operated by HONGKONG MINETRACO LIMITED (the “Company”). Your use of the Site and these Terms of Purchase is also governed by our Terms of Use, Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies or agreements referenced herein, all of which are incorporated into these Terms of Purchase by reference.

PLEASE READ THESE TERMS OF PURCHASE CAREFULLY, TOGETHER WITH OUR TERMS OF USE, PRIVACY POLICY, AND ANY OTHER POLICIES OR AGREEMENTS REFERENCED HEREIN, BEFORE PURCHASING OR USING PRODUCTS OR SERVICES THROUGH THE SITE.

BY PURCHASING OR USING PRODUCTS OR SERVICES THROUGH THE SITE, YOU AGREE TO BE BOUND BY THESE TERMS OF PURCHASE, INCLUDING, WHERE APPLICABLE, THE ARBITRATION AGREEMENT AND CLASS ACTION WAIVER DESCRIBED IN THE DISPUTE RESOLUTION PROVISIONS.

GENERAL

These Terms of Purchase constitute a valid and binding agreement between you and the Company and are enforceable in accordance with their terms.

By making a purchase through the Site, you represent and confirm that you are:

  1. At least 18 years of age;

  2. Of legal age and capacity to enter into a binding contract; and

  3. Not prohibited from receiving or purchasing the applicable products or services under any applicable law, rule, or regulation.

You agree to purchase and use products and services available through the Site in strict compliance with these Terms of Purchase and all applicable laws, rules, and regulations.

You are responsible for ensuring that your purchase, importation, possession, and use of any product comply with the laws applicable in your location and the destination to which the product is shipped.

Communications between you and the Company, including telephone calls, emails, and customer-service communications, may be recorded or retained where permitted by applicable law for quality assurance, training, fraud prevention, compliance, and dispute-resolution purposes.

PRIVACY POLICY

The Privacy Policy governing the collection, use, storage, disclosure, and other processing of personal information by the Company is available through https://cavinriaxo.com/.

You acknowledge and consent that personal information obtained through the Site, email, telephone, checkout process, customer-support communications, or other permitted means may be collected, stored, used, and otherwise processed in accordance with our Privacy Policy.

The Company may update its Privacy Policy from time to time. Any revisions will be posted on the Site. Your continued use of the Site after an updated Privacy Policy becomes effective constitutes your acceptance of the revised policy, to the extent permitted by applicable law.

PURCHASES

Order Processing

The Company reserves the right, at its reasonable discretion, to refuse, suspend, cancel, or decline to process an order in certain circumstances.

This may occur when:

  • A product or service is unavailable or out of stock;

  • Pricing or product information has been displayed incorrectly;

  • Payment authorization is unsuccessful;

  • An order appears fraudulent or unauthorized;

  • The shipping destination is unavailable;

  • Customer or payment information cannot be verified;

  • The order violates these Terms or applicable law; or

  • Other circumstances make fulfillment impractical or inappropriate.

The Company may take reasonable steps to verify your identity, payment information, shipping details, or order information before processing an order.

If an order is canceled or not processed, the Company will either not charge you or will refund any eligible amount already charged to the original payment method.

To the extent permitted by law, the Company reserves the right to:

  1. Withdraw or modify any stated offer;

  2. Correct errors, inaccuracies, or omissions;

  3. Update prices, product descriptions, specifications, content, and promotional offers; and

  4. Make other necessary corrections or changes without prior notice.

Where required by applicable law, material changes affecting an accepted order will be communicated to the customer.

Product and Service Descriptions

The Company makes reasonable efforts to provide accurate descriptions, photographs, specifications, and other information concerning products and services available through the Site.

However, we do not guarantee that all descriptions, colors, images, dimensions, specifications, availability information, or other content will always be completely accurate, current, reliable, or error-free.

Product colors and appearance may vary slightly due to lighting conditions, photography, screen settings, manufacturing batches, and other factors.

If you receive a damaged, defective, or incorrect product, your available remedies will be governed by our Return & Refund Policy and applicable consumer-protection laws.

Quick View and Add-to-Cart Features

The Site may provide quick-view, express-purchase, or add-to-cart features that allow customers to review limited product information and place an item in their shopping cart without opening the complete product page.

These features are provided for convenience only.

Customers are encouraged to review the complete product page before purchasing, as it may contain additional information regarding product features, dimensions, materials, compatibility, instructions, warnings, availability, and pricing.

Pricing Information

The Company makes reasonable efforts to ensure that prices displayed on the Site are accurate. However, pricing, typographical, technical, or promotional errors may occasionally occur.

If a product or service is listed at an incorrect price, the Company reserves the right, to the extent permitted by law, to:

  • Correct the price;

  • Contact you for confirmation before processing the order;

  • Refuse or cancel the affected order; or

  • Refund the amount paid if the order cannot be fulfilled at the displayed price.

If an affected order is canceled after payment has been processed, the eligible amount will be returned to the original payment method.

Prices, promotions, discounts, and availability may change without prior notice unless otherwise required by law.

Product and Service Availability

The Site may display information regarding whether a product is available or in stock. Availability information is provided as an estimate and may change before an order is processed.

An item shown as available may become unavailable due to:

  • Inventory changes;

  • High order volume;

  • Fulfillment delays;

  • Supplier availability;

  • Product discontinuation;

  • Technical errors; or

  • Other operational circumstances.

Estimated delivery timeframes are not guaranteed and may vary depending on inventory availability, destination, customs processing, carrier performance, severe weather, transportation disruptions, and other circumstances beyond the Company’s reasonable control.

If a product becomes unavailable after an order has been placed, the Company may:

  • Cancel the unavailable item;

  • Offer a suitable alternative where appropriate;

  • Ship the remaining available items separately; or

  • Issue a refund for the unavailable item.

Customers will be notified by email when an unavailable item materially affects their order.

Specific Additional Disclaimers and Customer Obligations

In addition to any disclaimers contained in our Terms of Use, products and services purchased through the Site:

  1. May not include a manufacturer’s warranty unless expressly stated;

  2. May not include local service, repair, or technical-support options;

  3. May include product manuals, labels, instructions, or safety information in limited languages;

  4. May not have been designed specifically for every jurisdiction’s standards, specifications, certification, or labeling requirements;

  5. May require adapters, converters, accessories, or other components for use in certain locations; and

  6. May be subject to local import, electrical, safety, age, usage, or product restrictions.

Before purchasing, you are responsible for reviewing the available product information and determining whether the product:

  • Meets your personal needs;

  • Is suitable for its intended use;

  • Is compatible with your equipment or environment;

  • Complies with local laws and regulations; and

  • Can be lawfully purchased, imported, possessed, and used in your jurisdiction.

Nothing in these Terms excludes any warranty, guarantee, remedy, or consumer right that cannot legally be excluded under applicable law.

TAXES, CUSTOMS DUTIES, AND OTHER CHARGES

Unless expressly stated otherwise during checkout, customers are responsible for taxes, customs duties, import charges, tariffs, VAT, brokerage fees, and other government-imposed charges assessed by the destination jurisdiction.

These charges are not necessarily included in the product price or shipping fee paid through the Site.

The Company does not control these charges and may be unable to predict their amount. Customers should contact the appropriate local customs or tax authority for additional information before placing an order.

Refusal to pay applicable customs or import charges may result in the shipment being delayed, refused, abandoned, destroyed, or returned. Any refund or reshipment eligibility in such circumstances will be determined in accordance with our applicable policies and the costs incurred by the Company.